AI Assistant. Integrate your company knowledge base. Connect Chat & RCS messaging.

Elevate your customer experience with seamless automation. Enhance communication by connecting a conversational AI/LLM assistant to your knowledge base, documents, and systems. Use Chat and RCS Messaging for Android and IOS (18). Experience the future of customer service today.

Inventory AI Assistant

ChatPorter AI Inventory Assistant for Field Service is an advanced system designed to support asset management and network inventory for telecom, utilities, and network management companies. Utilizing conversation, users can view, report equipment status or changes using chat, photos, and voice. Powered by Azure and leveraging LLM models from OpenAI, the system integrates seamlessly with various data sources and inventory systems through APIs and webhooks. This enables efficient inventory management and asset tracking, assisting field service workers in their daily tasks.

Integrations

Webhooks are available to export all essential data from Chatporter to your systems in real time. Automate business processes seamlessly. Add documents from SharePoint and integrate users from Active Directory. Utilize our API to build custom conversational solutions tailored to your needs.

ABOUT US

CHATPORTER

Chatporter is an agile software provider specializing in the development of AI/LLM conversational assistants, expertly integrating them with Microsoft Teams, SharePoint, Azure Active Directory and custom knowledge bases and systems.

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Installation guide

Installing Chatporter from Teams Store
1. In Microsoft Teams, go to the Apps tab in the bottom-left corner of the menu
2. In the Search all apps field, enter Chatporter, select the app
3. Select pull down arrow, next to add button to add your app to team
4. Add the Chatporter app to a selected team's channel
5. Log in to the Chatporter dashboard and configure notificationsNOTE: In order to use this app, you must have an active account. If your organization is not using Chatporter yet, please contact us using the registration form

User guide

In case of any problems, please reach us at support@chatporter.com

1. Add an application using the installation guide

2. After the Bot welcomes you, click Configure notifications

3. Log in using your credentials

4. From the dropdown select a predefined contact template and click Configure

5. Add a widget to your websiteHTML snippet (head tag)
<script type="module" src="https://cloud.chatporter.com/web/elements/customers-chat-widget.js"></script>HTML snippet (body tag)
<customers-chat-widget domain="<your-tenant-name>" chatbot="customers"></customers-chat-widget>

6. You will get notified in Teams when a customer starts a conversation

7. Click Join to join the conversation

8. Click Quick reply to reply to the customer

9. You can also click Expand chat to open a chat window and continue the conversation

10. After the conversation ends, you can click the close button

Privacy policy

Herein we explain our policy regarding the collection and use of information you provide. By accessing our website or using our apps you consent to our information handling practices.We may collect and store personally identifiable information that you provide to us, such as your first name, last name, maiden name, date of birth, postal address, phone number or email address. With your permission, we may also access other personal information on your device, such as your photos and other types of files, in order to provide our services to you. And we may also use or store your precise geographic location if you give us permission to do so. Still, our systems are not designed to associate your personal information with your activities (such as pages you view and items you click on or search for). You can sign into your account to see any personally identifiable information we have collected and stored, and you can also contact us by email to request to see that information.Information we collect can potentially be stored or processed on the computers that might be located in any country where we do our business. We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software which encrypts the personal information you input, and storing your information in the encrypted form behind a firewall designed to block access from outside of our network. However, no security or encryption method can be guaranteed to protect information from hackers or human errors.We generally do not share any personally identifiable information with other companies for marketing purposes and we do not allow advertising companies to collect data through our service for ad targeting. However, in order to provide you services we may share your personal and anonymous information with other companies, including our vendors and contractors. Their use of information is solely limited to those purposes, and is subject to the agreements that require those companies to keep the information confidential. Our partners provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although total data security cannot be guaranteed.To operate the service, we may also make identifiable and anonymous information available to third parties in the following limited circumstances: with your directly expressed consent; when we have a good faith belief it is required by law; to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. In those cases your consent will not be required for information disclosure, but we will attempt to notify you to the extent that is permitted by law.This privacy policy was last updated on 9/24/2014. It may change occasionally but whenever we change our policy substantially, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send you a notice by a push notification, email or text.If you have any questions regarding this privacy policy you may always contact us at info@chatporter.com.

Terms of use

General Terms
By accessing and placing an order with Chatporter you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Chatporter.Under no circumstances shall Chatporter team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Chatporter team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
Chatporter will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.License
Chatporter grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website & strictly in accordance with the terms of this Agreement. These Terms & Conditions are a contract between you and Chatporter (“we”, “our, or "us”) grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website & app strictly in accordance with the terms of this Agreement.Definitions and key terms
For this Terms & Conditions:
Cookie: small amount of data generated by a website and saved by your web browser It is used to identify your browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.Company: when this policy mentions "Company," "we," "us," or "our," it refers to Chatporter Sp. z o.o. , Zajaczka 9a that is responsible for your Information under this Privacy Policy.Country: where Chatporter or the owners/founders of Chatporter are based, in this case is Poland.Customer: refers to the company, organization or person that signs up to use the Chatporter Service to manage the re-Etonshtps With your consumers or service users.Device: any Internet connected device such as a phone, tablet, computer or any other device that can be used to visit Chatporter and use the services.IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.Personnel: refers to those individuals who are employed by Chatporter or are under contract to perform a service on behalf of one of the parties.Service: refers to the service provided by Chatporter as described in the relative terms (if available) and on this platform.Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.Website: Chatporter's site, which can be accessed via this URL: https://chatporter.com.You: a person or entity that is registered with Chatporter to use the Services.Restrictions
You agree not to, and you will not permit others to:• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the service or make the platform available to any third party.• Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the service.• Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of or its affiliates, partners, suppliers or the licensors of the service.Return and Refund Policy
Thanks for shopping With us. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
As With any shopping experience, there are terms and conditions that apply to transactions at our company. We'll be as brief as ou attorneys will allow. The main thing to remember is that by placing an order or making a purchase from us, you agree to the terms along With our Privacy Policy.
If. for any reason. You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.Your Suggestions
Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to us with respect to t service shall remain the sole and exclusive property of us. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.Your Consent
We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our service, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.Links to Other Websites
Our service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Terms & Conditions of every site You visit. We have no control over and assume no responsibility for the content, Terms & Conditions or practices of any third-party sites or services.Cookies
We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our service but are nonessential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our platform as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.Changes To Our Terms & Conditions
You acknowledge and agree that we may stop (permanently or temporarily) providing the Service (or any features within the Service to you or to users generally at our sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform us when you stop using the Service. You acknowledge and agree that if we disable access to your account you may be prevented from accessing the Service. your account details or any files or other materials which is contained in your account. If we decide to change our Terms & Conditions, we Will post those changes on this page, and/or update the Terms & Conditions modification date below.Modifications to Our service
We reserve the right to modify, suspend or discontinue, temporarily or permanently, the service or any service to which It connects. With or without notice and without liability to you.Updates to Our service
We may from time to time provide enhancements or improvements to the features/ functionality of the service, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates"). Updates may modify or delete certain features and/or functionalities of the service. You agree that we have no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the service to you. You further agree that all Updates will be (i) deemed to constitute an integral part of the service, and (ii) subject to the terms and conditions of this Agreement.Term and Termination
This Agreement shall remain In effect until terminated by you or us. We may, in its sole discretion, at any time and for any or no reason suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately without prior notice from us, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement
By deleting the service and all copies thereof from your computer. Upon termination of this Agreement, you shall cease all use of the service and delete all copies of the service from your computer. Termination of this Agreement will not limit any of our rights or remedies at law or Inequity in case of breach by you (during the term of this Agreement) of any of your obligations under the presCopyright Infringement Notice
If you are a copyright owner or such owner's agent and believe any material
from us constitutes an infringement on your copyright,
please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address. telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners: and (e) the statement that the information in the notification is accurate, and, under penalty of penury you ate authorized to act on behalf of the owner,Indemnification
You agree to indemnify and hold us and our parents, and subsidiaries. affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the service; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.No Warranties
The service is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, we, on our own behalf and on behalf of our affiliates and our respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the service, including all implied warranties of merchantability, fitness for a particular purpose. title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, we provide no warranty or undertaking, and make no representation of any kind that the service will meet your requirements, achieve any intended results, be compatible or work with any other software, websites, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.Without limiting the foregoing, neither us nor any provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the service, or the information, content, and materials or products included thereon; (ii) that the service Will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the service: or (iv) that the service, its servers, the content, or e-mails sent from or on behalf of us are free of viruses, scripts, trojan horses. worms, malware, timebombs or other harmful components. Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. This Agreement, together with the Privacy Policy and any other legal notices published by us on the Services, shall constitute the entire agreement between you and us concerning the Services. If any provision of this Agreement is deemed invalid by a court ot competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND US AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST
COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.
No failure to exercise and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.Amendments to this Agreement
We reserve the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our service.Entire Agreement
The Agreement constitutes the entire agreement between you and us regarding your use of the service and supersedes all prior and contemporaneous written or oral agreements between you and us. You may be subject to additional terms and conditions that apply when you use or purchase other services from us, which we will provide to you at the time of such use or purchase.Updates to Our Terms
We may change our service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.Contact Us
Don't hesitate to contact us if you have any questions.
• Via Email: info@chatporter.com